To Whom It May Concern:
Today I received the 6.5 inch Ultra Phalanx w/sawteeth that I ordered on Friday and I would like to take the opportunity to Thank You and your staff for an amazing product and amazing customer care. I phoned your shop on Friday 04/21/17 and spoke with Brian who was excellent and helpful. I phoned with a question about ordering a knife with a different sheath due to duty uniform requirements and he was helpful and accommodating. Kudos to you and Brian!! He actually made me a sheath to my specs and the knife fits like a glove. Quality, fit and finish of both the knife and the two sheaths I ordered are far above ALL other products currently on the market. To say that I am simply blown away by your knife would be an understatement. The fact that I could pick up the phone and talk to an actual PERSON who understood my requirements is a testament to the quality of your operation. In this day and age that is unheard of. I ordered the knife and two sheaths on Friday and received them on Monday. Excellent and fast shipping!!
Again, Thank You for an amazing product! You now have at least one loyal and returning customer for life!! (saving up for the 8 inch Combat Dagger!!!)
Cpl John P
2017 Knife Shows
April 29th & 30th MAAC & Wolverine Knife shows Suburban Showplace NOVI MI
June 2nd, 3rd& 4th BLADE SHOW 2017 Atlanta, GA
September 8th, 9th, 10th Woods-N-Water 31st Annual Outdoor Weekend 2017 Eastern Michigan State Fairgrounds Imlay City, MI